Frequently Asked Questions
Can I set timers on my Nite Defender Pros to go on at night and turn off during the day?
No need to do this. The Nite Defender Pro has a “dusk til dawn” sensor that detects the light level when the sun goes down and rises in the morning. So, they automatically turn on at night and turn off in the morning.
How long does the Nite Defender Pro stay on once the motion sensor has been activated?
How bright is the Nite Defender Pro?
How sensitive is the motion detector to movement?
Typically, the motion sensors on the Nite Defender Pro sense movement between 25-30 feet.
When fully charged, how long does the Nite Defender Pro last?
Typically, the charge lasts up to 15 hours or will turn on 350 times when motion is detected.
How does shipping work?
This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!
How long will it take for my order to arrive?
Your Nite Defender Pro will arrive at your front door in 5-7 days.
What if I need to return an item?
Do not worry, you can contact us 24-7 and we will be happy to process your return.
What is your return policy?
We have a 30 day satisfaction guarantee. Please refer to our return policy here for more details. Simply contact our customer support to initiate the return process.
What are your customer support hours?
Our live customer support is available 24-7 by phone and by email for your convenience.